Shipping policy

Wheely.co.nz is owned and operated by Direct Whole Sale Autos Limited (Trading as Wheely)

EMAIL: support@wheely.co.nz
PHONE: 0800 943 359, 027 894 3359
ADDRESS: 51–53 Vaughan Road, Ngapuna, Bay of Plenty, Rotorua 3010, New Zealand

1. SHIPPING COVERAGE
• We currently ship within New Zealand only.
• No international shipping is offered.

2. SHIPPING OPTIONS
• We use the best available courier per region.
• Local pickup and fitting is also available at our service locations.

3. SHIPPING CHARGES
• Shipping charges may apply at checkout depending on the product.

4. PROCESSING & DELIVERY
• Orders dispatched next business day
• Delivery time: 3–5 business days
• No shipping on weekends or public holidays

5. TRACKING
• All orders are trackable.
• Tracking details will be shared via email/SMS.

6. ISSUES OR DELAYS
• For lost, delayed, or damaged parcels, contact support@wheely.co.nz.